tk971 Privacy Policy

01 Introduction

This Privacy Policy describes how tk971 ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal data of users ("you", "the Player") who access or use the tk971 platform, including the website at tk971.io and the tk971 mobile application.

tk971 is committed to protecting the privacy of all players. We understand that when you share your personal information with us, you are placing trust in us to handle it responsibly. This policy is designed to be clear and honest about exactly what we do with your data — and what we do not do.

By registering an account on tk971 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this policy, please do not use the tk971 platform.

02 Data We Collect

tk971 collects personal data in the following ways: directly from you when you register or use the platform, automatically when you interact with the platform, and occasionally from third-party verification providers. The types of data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes — for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion.

03 How We Use Your Data

tk971 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, we use your data to:

• Create and manage your tk971 account, including verifying your identity and age.
• Process deposits and withdrawals via bKash, Nagad, and Rocket in BDT.
• Provide customer support and respond to your enquiries via live chat and email.
• Send you important account notifications, such as transaction confirmations, security alerts, and updates to our Terms or Privacy Policy.
• Monitor your account activity for signs of fraud, money laundering, or other prohibited activities as required by our licensing obligations.
• Support responsible gaming by monitoring betting patterns and flagging accounts that may show signs of problem gambling.
• Improve the tk971 platform by analysing aggregated, anonymised usage data to understand how players interact with the site and app.
• Comply with applicable legal and regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations.

04 Data Sharing

tk971 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with trusted third parties only in the following limited circumstances:

• Payment Processors: We share the minimum necessary financial data with bKash, Nagad, and Rocket to process your transactions. These providers operate under their own privacy policies and are bound by strict data security standards.
• Identity Verification Providers: To comply with KYC requirements, we may share identity documents with licensed verification service providers. These providers are contractually obligated to handle your data securely and use it only for verification purposes.
• Game Providers: Where you play games provided by third-party suppliers such as Playtech Live or MT Live, limited technical data may be shared with those providers to facilitate gameplay. No financial or identity data is shared beyond what is strictly necessary.
• Regulatory and Legal Authorities: tk971 may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by applicable law or a valid legal order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of tk971's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be protected.

All third parties with whom tk971 shares data are required to maintain appropriate security measures and to use your data only for the specific purpose for which it was shared.

05 Cookies

tk971 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the tk971 website.

The types of cookies used by tk971 include:

• Essential Cookies: These are required for the platform to function. They enable core features such as account login, session management, and security. You cannot opt out of essential cookies while using tk971.
• Analytics Cookies: These help us understand how players use the platform — for example, which pages are visited most often and where players encounter issues. This data is aggregated and anonymised.
• Preference Cookies: These remember your settings and preferences, such as your preferred language or display options, so you do not have to reset them each time you visit.
• Security Cookies: These help us detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious account behaviour.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the tk971 platform.

06 Data Retention

tk971 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations.

• Active Accounts: Personal data associated with an active tk971 account is retained for the duration of the account's existence plus a minimum of five years after account closure, in line with standard AML and KYC record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five years from the date of the transaction.
• Support Communications: Live chat transcripts and support emails are retained for up to two years from the date of the interaction.
• Technical and Usage Data: Anonymised analytics data may be retained indefinitely for platform improvement purposes. Identifiable technical data such as IP logs is retained for up to 12 months.

When personal data is no longer required, tk971 securely deletes or anonymises it in accordance with our internal data retention procedures.

07 Data Security

tk971 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the tk971 platform.
• Encrypted storage of sensitive data, including passwords and financial information, using industry-standard hashing and encryption algorithms.
• Strict access controls ensuring that only authorised tk971 personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and vulnerability assessments of the tk971 platform and infrastructure.
• Segregation of player funds from tk971's operational funds to protect your balance in the event of any financial difficulty.

While tk971 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights or freedoms, tk971 will notify you promptly and take all necessary steps to mitigate the impact.

08 Your Rights

As a tk971 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or email at [email protected].

tk971 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

09 Children's Privacy

The tk971 platform is strictly for adults aged 18 and over. tk971 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a user under 18 has registered an account or provided personal data, we will immediately suspend the account, delete the data, and take appropriate action in line with our Responsible Gaming policy.

If you believe that a minor has registered on tk971 or that we have inadvertently collected data from a person under 18, please contact us immediately at [email protected] so we can investigate and act promptly.

10 Policy Changes

tk971 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how tk971 protects your personal data. Your continued use of the platform after any changes to this policy constitutes your acceptance of the updated terms.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tk971 handles your personal data, please get in touch with our team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly on the tk971 platform — the fastest way to reach us.
• Email: [email protected] — we aim to respond within 24 hours.